In this episode Tony Felice, entrepreneur, lifelong learner, and technology guru shares Consulting Skills That Every Entrepreneur Needs!

After the tip, we go backstage where Tony shares, His passion for the truth, Teacher vs. Entrepreneur, Real world advice and more.


I’m Tony Felice with Inline Technology Services and I’d like to talk about consulting skills that every entrepreneur needs. Well, the first and most obvious skill of a consultant is competency. You have to choose an area of expertise, in which you can keep yourself current and know what you’re talking about and you have to know where that fits into the broader picture that your clients are going to be concerned with. You need to know where the boundaries of your knowledge are, because there may be something that you’re just not aware of and as long as you have a good idea of what the limits of your own knowledge are, you’re not going to get yourself or your clients in trouble.

The next skill, is to be yourself. It’s very tempting to be bland, to try not to offend anyone, but the problem there is that you don’t give people a chance to know who you actually are and they don’t get to know and even anticipate the unique contributions that you might be able to make to them.

Next, comes the very important skill of listening intently. You may be the expert on the subject being talked about, but you need to walk into the room knowing that you’re going to learn something that you didn’t know. It may be about your subject, it may be about the people in the room are thinking about it or what they feel or what they’re afraid of, but you’re going to learn something that you didn’t know.

The next skill is the ability to adapt your presentation to your audience. If you’ve been listening intently, you know something about what they think, what they feel, how much they understand about the technical subject being discussed and what they want to know. Be careful not to talk down and insult someone when they’ve showed you that they have a certain amount of knowledge and be careful not to do things like using jargon or acronyms or things that only someone who is a specialist in your field can understand.

The next skill, brings us really to the culmination of the consulting process. The way you’ve been communicating, has allowed the people you’re working with to really understand what you’re saying, allowed you to really understand what they’re saying, what their needs are, what they’re looking for and now you’re in a position to offer a really unique insight. You can offer an analysis that’s in some way different from anyone else would have come up with. You bring your own unique insight or your own frame of reference to the situation. Remember, what your clients are looking for from you, is help to come to an understanding or a solution that they wouldn’t have come to without you, so this is where you really shine. This is where you come up with an insight that you’d have to have been you to understand or to think of and at this point they’re ready to hear it.

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About the Grow Your Business Cleveland video series:
GYB CLE is an original web video series featuring real CLE business experts sharing their own nuggets of tips, tricks, and approaches to succeeding in careers, becoming more profitable, and living better lives. Co-producing and appearing in the GYB CLE series are NEO Interns who get hands-on experience and earn much needed credentials that will provide an early boost in their careers. Videos will be distributed via multiple GYB CLE channels, contributors channels, and on-line audience sharing.